Paisley Privacy Policy

Data We Gather

We gather and manage various categories of personal information, including:

2. Purpose of Your Data

Your personal information is used for these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle the organization and administration of your car rental reservations and contracts. This includes confirming your identity and assessing your eligibility for rental. We streamline the procedures for picking up and returning vehicles. Additionally, we manage all financial transactions, including payment processing and the handling of deposits and fees.
• Customer Communication (Legitimate Interest and Contract Fulfillment):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Strategies (Consent and Legitimate Interest):
  • We will send you promotional offers, newsletters, and service updates if you have given your consent or if we have a legitimate interest. You may opt out at any time.
• Service Enhancement for Customer Experience:
  • Assessing website interactions to refine user experience and site performance. Conducting research to improve our vehicle fleet and service offerings.
• Legal Compliance and Obligations:
  • Adhering to legal and regulatory standards, managing tax obligations, safeguarding against fraud, and maintaining service security. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Your personal information may be shared with:

• Car Hire Partners: We collaborate with third-party services, including payment processors and IT support, to facilitate our operations. These partners are required to safeguard your information.

Your personal information is not sold to third parties.

4. Protecting Your Data

At Paisley, we prioritize the protection of your personal information through a combination of technical and organizational measures. This includes employing encryption, maintaining strict access controls, utilizing secure servers, and conducting regular security assessments. Despite these precautions, please be aware that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

Paisley retains personal information solely for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which data is held depends on the specific type of information and the context in which it is processed.

Your Rights with Paisley

Your rights under UK data protection law include:

• Accessing Your Information: Obtain a copy of your personal information held by us.

For assistance with your rights, please reach out to us below.

Cookies and Tracking Practices

At Paisley, we utilize cookies and similar technologies to improve your browsing experience, monitor website traffic, and customize content according to your interests. You have the ability to adjust your cookie preferences directly within your browser settings.

8. Policy Changes

We may revise this Privacy Policy from time to time to align with our practices and legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our privacy practices.

Contact Paisley Support

For inquiries regarding our Privacy Policy or data practices, please reach out: